Cortland is committed to providing products and services which meet the customers' specified contractual and project requirements.
We will develop and maintain a Quality Management System that conforms to the requirements of ISO 9001 so that we can provide and maintain a consistently high quality in all work we undertake.
Within the organization, we ensure continuous improvement of the effectiveness of the Quality Management System by adhering to a quality policy, the objectives set within it, audit results, analysis of data, corrective and preventative actions and management review.
Our Quality Management System ensures that proper communication, work control and accountable records are generated for all work undertaken.
Total Quality Management is applied to every aspect of our activity and is the responsibility of everyone, in every activity throughout Cortland.